Administrative Program Specialist A

Posting number: OS/DRT/225000

Department: LDH-Office of Secretary

Job classification: ADMINISTRATIVE PROGRAM SPECIALIST-A

Posting type: Open & Promotional

Categories: Administration, Administrative Assistant, Miscellaneous, Program Management

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The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of HealthHelp Protect Louisiana’s Healthcare Standards! Join the Louisiana Department of Health’s Health Standards Section and play a vital role in protecting the health, safety, and well-being of Louisiana residents. You’ll contribute to the statewide oversight of more than 8,500 licensed and certified healthcare facilities, helping ensure quality healthcare services are delivered in safe, compliant, and qualified environments. If you’re ready to make a meaningful impact on healthcare quality across Louisiana, bring your expertise to LDH!

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability:The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Displaying Professionalism:The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
• Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
• Working with Financial Information:The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

• Three years of experience in administrative services; OR
• Six years of full-time work experience in any field; OR
• A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

• Processes and manages licensing and certification activities for long-term and non-long-term care programs within the Health Standards Section.
• Reviews and processes monthly renewals, key personnel changes, bed and capacity changes, facility licenses, correspondence, and initial and renewal licensing and certification packets.
• Maintains accurate licensing and certification records, logs, and databases, ensuring all actions and facility information are properly documented and tracked.
• Serves as the primary point of contact for program providers, responding to inquiries and providing guidance regarding licensing and certification requirements and procedures.
• Reviews and verifies required documentation from digital and physical sources to ensure compliance with applicable state and federal laws, regulations, policies, guidelines, and established timelines.
• Prioritizes and manages multiple administrative tasks while maintaining accuracy, meeting deadlines, and ensuring licensing and certification processes are completed efficiently.
• Provides administrative support for program operations, including responding to correspondence, maintaining files, entering data, and billing and collecting applicable fees.

Position-Specific Details:

• Location: Office of the Secretary / Health Standards / East Baton Rouge Parish
• Appointment Type:This position will be filled as aProbationary appointment
• Cost Center:3071040205
• Position Number(s):50590029
• No Civil Service test score is required in order to be considered for this vacancy.
• Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
• \* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

• Deanda Thymes
• LA Department of Health (LDH)
• Division of Human Resources
• PO Box 4818
• Baton Rouge, LA 70821
• *Information on the Louisiana Works, Louisiana Rehabilitation Services is availablehere .*

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

The official job specifications for this role, as defined by the State Civil Service, can be found here.