Administrative Assistant 3

Posting number: MVA/PAW/225204

Department: LDH-Medical Vendor Administration

Job classification: ADMINISTRATIVE ASSISTANT 3

Posting type: Open & Promotional

Categories: Administrative Assistant, Clerical & Data Entry, Miscellaneous

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The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

• Two years of experience in administrative services.
• EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
• · Provide administrative and clerical support to the Fraud and Recovery Unit and assist Program Managers with routine administrative duties.
• · Prepare, review, proofread, edit, and distribute correspondence, reports, meeting materials, agendas, handouts, and other documents.
• · Coordinate meetings, workshops, conference calls, and related logistics, including scheduling and maintaining the unit’s Outlook calendar.
• · Maintain organized office files, records, inventories, and equipment; prepare supply requisitions and track related purchases and records.
• · Process incoming and outgoing mail and documents, including receiving, date-stamping, classifying, copying, and distributing materials as appropriate.
• · Answer and direct telephone calls, respond to inquiries, take messages, and coordinate with appropriate staff to ensure timely responses.
• · Serve as a liaison between supervisors, staff, and Telecommunications to coordinate telephone system requests, repairs, additions, and related equipment or billing issues.

Position-Specific Details:

• Location: Medical Vendor Administration / FS Fraud & Recovery (SNAP FRAUD & RECOVERY) / East Baton Rouge Parish
• Appointment Type: This position may be filled as aProbationary appointment, Promotional appointment andJob appointment (temporary appointment that may last up to 48 months)
• Cost Center: 3052130100
• Position Number(s): 50689511
• No Civil Service test score is required in order to be considered for this vacancy.
• Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
• \* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

• Patricia Walker
• LA Department of Health (LDH)
• Division of Human Resources
• PO Box 4818
• Baton Rouge, LA 70821
• LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.
• *Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.*

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Join our team and play a key role in keeping essential operations running smoothly! The Administrative Assistant 3 supports the Fraud and Recovery Unit by coordinating daily administrative activities, processing mail and payments, and assisting with client inquiries. This position also provides valuable administrative support to the Economic Stability Section, making it an excellent opportunity for someone who is organized, dependable, and ready to make a difference.

An ideal candidate should possess the following competencies:

Accepting Direction: The ability to be open and willing to follow guidance or instructions. Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.