Receptionist job description template

LiveRec EditorialUpdated

India format for the receptionist job description, central rules as of 30 Oct 2026. State rules vary.

A receptionist is the first contact for visitors and callers and keeps the front desk organised. A strong posting states the office or clinic type, working hours, the languages needed, the phone system or software, and whether the role includes admin tasks.

At a glance

  • State the hours, weekly offs and who covers breaks.
  • Name languages visitors use.
  • List extra duties: courier, visitor logs, bookings, billing.

Template

Receptionist
[COMPANY] | [CITY or Remote] | [Full-time / Part-time / Contract]

PAY: Fixed INR [AMOUNT] per month plus [INCENTIVE RULE or "none"]. In-hand pay is about INR [AMOUNT] after deductions. Benefits: [PF / ESI / LEAVE / OTHER, only what applies]

SUMMARY
A receptionist is the first contact for visitors and callers and keeps the front desk organised. At [COMPANY] you will [OUTCOME FOR THE FIRST YEAR] and report to [TITLE].

RESPONSIBILITIES
- Greet visitors and callers politely and direct them
- Manage the visitor register and issue passes
- Answer phone calls and transfer or take messages
- Handle appointments, bookings and meeting rooms
- Receive couriers and maintain the dak register
- Support the admin team with data and filing
- Keep the reception area tidy and professional

REQUIREMENTS
- [12th pass / graduate]
- Fluent in [ENGLISH / HINDI / REGIONAL LANGUAGE]
- Basic computer skills: email, Word, Excel
- Pleasant, composed manner
- Ability to work [HOURS]

NICE TO HAVE
- Experience with a PBX or appointment software
- Front desk experience in [OFFICE / CLINIC / HOTEL]

HOW WE HIRE
[Interview rounds, any test, timeline. Say that applicants never pay a fee.]

EQUAL OPPORTUNITY
[COMPANY] considers all qualified applicants without regard to gender, caste, religion, disability or any other protected ground. To request an adjustment, contact [EMAIL].

Duties are written from the role descriptions in India's National Classification of Occupations (NCO-2015) for front office and reception roles, and checked against the National Career Service portal. Where a National Skills Qualifications Framework qualification pack exists for the job, compare it with your duties on the National Qualifications Register.

How to customize it

  • Appearance: do not list age, height or looks. Describe grooming rules only if they are job-related and apply to everyone.
  • Gender: do not restrict the role to "female candidates"; Indian labour law restricts gender bias in recruitment for the same work.
  • Safety: late hours need safe transport arrangements. Describe them.
  • Visitor data: visitor registers hold personal data. Say how you protect it.
  • Level: delete the junior or senior wording that does not apply, and cut every requirement you would not screen for.
  • Pay: show fixed pay and variable pay separately and state what is in-hand. Enter only figures you have approved.

How to post it on LiveRec

  1. Open Jobs and choose Post a job.
  2. Choose Use a template or a previous job, Describe it with AI, or Create a new job from scratch.
  3. Paste the summary, responsibilities and requirements into the Description step, then complete the screening and assessment steps.
  4. Use Preview posting to see what candidates see, then choose Post job.

Steps and limits are in Post a job on LiveRec.

FAQ

Can I hire only women as receptionists? Avoid it. Indian law bars gender discrimination in recruitment for the same work. Describe the skills needed instead.

What should the hours say? Give start and end times, weekly off and Saturday policy. Vague hours produce a poor hiring fit.

Next step

Fill the placeholders, check the finished text against how to write a job description, and post it. Build a scorecard from the requirements list.

Sources

  • National Classification of Occupations 2015, Directorate General of Employment: https://dge.gov.in/nco-2015
  • National Career Service portal, job role information: https://www.ncs.gov.in/
  • National Qualifications Register, qualification packs: https://nqr.gov.in
  • Ministry of Labour and Employment: https://labour.gov.in

This is general information, not legal, tax or immigration advice. Rules change and your situation may differ. Consult a licensed attorney or qualified adviser.