Frequently asked questions
Common questions
Short answers to the questions we are asked most.
What makes LiveRec different from a normal job board?
Two things. Interviews run in high definition inside the platform, so scheduling, the call and the write-up stay together. And every role shows its visa sponsorship status up front, instead of leaving you to guess or ask.
What happens in a LiveRec interview?
You join from the browser with no separate app, and you can check your camera and microphone first. If everyone consents, the call is recorded and summarized afterwards. Declining consent stops the recording, never the interview.
How do I know whether a role sponsors a visa?
It is shown on the role itself. We ask the employer for sponsorship status when the role is posted, and we display what they tell us. If a role does not say, we do not invent an answer for it.
I applied. What happens next?
The employer sees your application in their dashboard. You can see the status of everything you have sent from your applications page, and you will be notified when it changes.
Who can post a role?
Employers hiring directly, and recruitment agencies hiring on behalf of a client. Both need an account and a paid plan, and every role must be a real, open position. Companies can also verify their business to show a Verified badge.
My company is already listed here. How do I take control of the page?
Some company pages are built from public job listings before the company has an account. If that is yours, we can send a link that lets you claim it. Contact us and we will check.
How do I stop receiving emails?
Every email we send has an unsubscribe link, and it works in one click. You do not need an account to use it.
Is LiveRec free for job seekers?
Browsing and a profile are free. A free account can upload a resume, but applying needs a paid subscription.
Can I cancel a plan?
Yes. Cancellation and downgrades are requests that LiveRec confirms; open Subscriptions & billing after you sign in.
Is the immigration content legal advice?
No. It is general information; consult a qualified immigration attorney.
How do I contact LiveRec?
Use the contact page, or sign in and open Help & support (Chat with us or Create a support ticket; affiliates use Ask Livebot).
Why am I locked out after too many attempts?
Password and code checks pause after repeated mistakes. Wait about 15 minutes, then try once.
My email says it is already registered. What do I do?
Sign in the way you first did, or reset the password. A second role needs a different email.
Who pays what on LiveRec?
Job seekers pay for a plan to apply, employers and Live Recruiters pay for a plan and add-ons, and affiliates pay nothing.
What if I lost the device I use for two-step sign-in?
Sign in with a saved recovery code, then make new codes under Account settings, Security.
How do I report something on LiveRec?
You can report a job, an employer or a recruiter review. The help center article says where, who sees the report, and how to raise anything else.
Did not find your answer?
The help center goes into more detail, and you can contact us directly.