Restoration Project Manager

Position Type: Full-time

Status: Exempt

Salary + Commission

As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.

• · Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• · Negotiate with customers and/or clients for approval of restoration activities
• · Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
• · Review job site documentation to support the services provided and ensure proper client requirements and billing process
• · Maintain all communications with customers, teammates, vendors, and insurance representatives
• · Manage production expenses including labor, equipment, vehicles, and other assets
• · Manage the customer and client experience and overall satisfaction
• · Provide priority response to potential customers, as needed.
• · Actively engage in recruiting, hiring, and training restoration teammates

• · High school diploma/GED; Associate degree or Bachelor’s degree preferred
• · Valid driver’s license
• · At least 1 year of management and/or supervisory experience
• · At least 3 years of industry experience
• · IICRC certification a preferred
• · Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• · Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• · Ability to repetitively push/pull/lift/carry objects
• · Ability to work with/around cleaning agents

Benefits available:

• - Paid Time Off
• - Paid Holidays
• - Health Insurance
• - Kavira Health Benefit
• - HSA (if enrolled in health insurance)-Company contributes monthly into HSA
• - Dental insurance
• - Retirement Plan- Company matches up to 3%
• - Free Life Insurance coverage
• - Short term disability
• - Accident Insurance
• - Critical Care Insurance
• - Employee Resource Group
• Compensation: $65,000.00 - $85,000.00 per year

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.