Program Coordinator II - Board of Supervisors

Posting number: 202600315

Department: Board of Supervisors

Job classification: Program Coordinator II

Posting type: Open

Categories: Administration, Clerical & Data Entry, Community Services, Professional, Paraprofessional, Customer Service, Office and Administrative Support, Program Management

Yavapai County Board of Supervisors' Office is seeking a highly organized, collaborative, and service-oriented professional to join our team as a Program CoordinatorII. This position performs professional and administrative work in support of the Office's operations, priorities, and services to the community, including accepting and processing Freedom of Information Act (FOIA) requests.

The ideal candidate will demonstrate strong organizational and communications skills, sound judgement, attention to detail, and the ability to manage multiple priorities in a fast-paced public sector environment. This position works collaboratively with internal departments, community partners, stakeholders, and members of the public while providing professional administrative support and ensuring work is completed accurately, efficiently, and in accordance with established policies and procedures.

• Provides customer service, answer questions regarding policies, codes, rules, and regulations.
• Conducts research, compiles and analyzes data to make recommendations as needed.
• Performs a variety of administrative tasks, including preparing reports, records, correspondence, and other documents.
• Develops operational procedures and policies for review by management; develops, implements and/or oversees training programs for staff and/or volunteers.
• Provides direction, guidance, and leadership to staff as needed.
• Evaluates program effectiveness, and ensures compliance with applicable policies, rules and/or regulations.
• Maintains office records/files and databases that may include confidential and sensitive information.
• Prepares and presents information as required by department.
• Coordinates projects and programs as assigned and advises department of progress, timelines, work status, and plans.
• Participates in administrative meetings and trainings required by County, State, department, and/or other third-party partners.
• Performs other job-related duties as assigned.

• Education: Associate degree in business administration, public administration, management, behavioral science, or related field.
• Experience: A minimum of two (2) years of progressively responsible administrative and/or program/project management experience.
• An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year-per-year basis.
• Additional Requirements: Must possess a valid Arizona driver’s license.

• Relevant federal, state, and county codes, laws, and regulations.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.

• Communicating effectively verbally, in writing, orally in a face-to-face setting, and by telephone with the public and employees.
• Public speaking and presentations.
• Organization and adherence to detail.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.

• Perform work in an accurate, neat, and thorough manner and follows all applicable policies.
• Exercise critical thinking and refer to regulatory and professional standards in making decisions.
• Identify priority concerns, develop, and implement appropriate responses.
• Work independently on moderate to complex projects/programs with minimal supervision.
• Exercise good judgement and discretion in accomplishing objectives.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion.
• Act with courtesy, tact, and diplomacy.

Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 15 pounds.

Additional Job Information: FLSA: Non-Exempt Grade: 9 Classification: Classified / At-Will (CASA) Safety Sensitive: No