IS Advisor 1 - Datawarehouse

Posting number: 27121E

Department: Waste Services

Division: NWS Administration

Job classification: Information Systems Advisor 1

Posting type: Open

Categories: IT and Computers, Waste Management

The Information Systems Advisor 1- Datawarehouse position serves as a high-level advisor for complex and difficult information systems projects and tasks and provides technical expertise, policy direction and coordination supporting information systems as it relates to data management/storage. Administers and maintains computerized databases. Performs related duties as required.

Waste Services is responsible for weekly curbside waste and every other week curbside recycling collection for over 151,000 customers in the urban services district as well as collection of over 200 public litter baskets in the downtown Nashville corridor. The division also operates four convenience centers where residents of Davidson County can bring waste, recycling, bulk items, food waste, household hazardous waste, and other items for recycling or disposal and eight drop-off recycling locations available to residents who do not qualify for curbside recycling collection.

Waste Services currently employs staff members working in collection, administration, customer service, education, landfill engineering, development review, and outreach.

• Serves as a subject-matter expert on complex issues involving data management, application functionality, and system integration.
• Identifies, analyzes, and leads the resolution of high-impact technical problems to enhance service delivery for Metro information systems customers.
• Consults with departments to assess business requirements, identify process or data gaps, and recommend improvements to workflows, data practices, and system functionality.
• Researches emerging technologies, tools, and industry best practices to support long-term strategic planning, modernization initiatives, and continuous improvement efforts.
• Leads or contributes to high-visibility, multi-departmental projects, ensuring alignment with organizational policies, implementation strategies, and established data standards.
• Coordinates resources and project activities across departmental lines to meet objectives, resolve issues, and ensure successful project outcomes.
• Prepares comprehensive technical documentation, including RFPs, project proposals, system specifications, and executive-level reports.
• Communicates complex technical concepts clearly and effectively to both technical and non-technical audiences.
• Designs, develops, and maintains database and data-warehouse structures to support enterprise applications, analytics, and reporting requirements.
• Determines appropriate file and database structures, ensuring integration, security, and logical consistency across interconnected systems.
• Monitors disk utilization, analyzes performance, and performs data optimization activities to ensure reliable system performance and efficient storage management.
• Implements and manages backup, recovery, and data-protection procedures to ensure data integrity, availability, and continuity of operations.
• Collaborates with application and system developers to diagnose issues, perform performance tuning, and make design or configuration adjustments to improve system behavior and reliability.
• Performs other duties as assigned.

• Five (5) years of experience in data processing operations, applications, PC network support, or related areas.
• Additional education in an IT-related degree field in lieu of experience 1:1 Ratio
• Candidates with accreditations earned in a foreign institute are encouraged to apply.
• Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

• Expert knowledge of information systems/data processing used in or supported by the department
• Experience with Metro's administrative procedures affecting information systems, including purchasing and related procedures
• Previous experience involving administrative functions including personnel practices, budgeting, accounting and auditing
• Experience in the operations of customer agencies

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.