General Manager

Overview of the role:

We are seeking a hands-on General Manager for our upfit center. This role is responsible for the overall leadership, performance, and profitability of the facility, combining operations, sales/business development, and financial management (including full P&L responsibility).

• Overall Leadership & Performance
• · Full responsibility for the performance, growth, and profitability of the upfit center
• · Establish and implement operational and sales processes
• · Create a high-performance, customer-focused shop culture
• · Monitor and drive key business KPIs (sales, margins, efficiency, customer satisfaction)
• Operations Management
• · Oversee all upfit projects from intake to completion
• · Ensure quality control, safety standards, and efficient workflow processes
• · Manage scheduling, logistics, suppliers, and external vendors
• · Build and scale operational systems as the business grows
• Sales & Business Development
• · Generate, manage, and close new business (fleet, commercial, and retail customers)
• · Develop and maintain strong customer relationships
• · Prepare quotes, proposals, and pricing strategies
• · Identify and pursue new market opportunities and partnerships
• · Build a sustainable sales pipeline and repeat business base
• Financial Management (P&L Ownership)
• · Full responsibility for upfit center financial performance and profitability
• · Manage pricing, margins, and cost control
• · Track revenue, expenses, and overall P&L performance
• · Approve job costing and ensure profitability targets are met
• · Report on financial and operational performance regularly

• · Experience in automotive, upfitting, fabrication, or related industry preferred
• · Strong background in sales and business development
• · Proven leadership or general management experience
• · Strong financial acumen (P&L, margins, cost control)
• · Ability to work independently and build structure from the ground up
• · Strong organizational and problem-solving skills
• · Valid driver’s license
• Candidates for this position must be legally entitled to work in the US, hold a valid Passport for entry into Canada, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.
• All requests will be treated confidentially.